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Transpartner Logistics'
Terms of Use

Welcome! By using the Transpartner Logistics platform (the "Site"), you agree to be bound by these Terms of Use ("Terms"). Please review them carefully.

Welcome to Transpartner Logistics (the "Site"), owned by Transpartner Logistics Pvt Ltd. ("TRANSPARTNER LOGISTICS" or "We"). By using the Site, You agree to these Terms of Use (the "Terms"). We may, in our sole discretion, modify the Terms without notice, so please review them continuously. Your continued use of the Site signifies agreement to any modifications.

The Site is a proprietary freight shipping platform where:

  • Carriers can advertise, post rates and lanes.
  • Shippers can view, price, and submit freight transportation requests.
  • Shippers and carriers can enter into contractual relationships (e.g., Bills of Lading).

TRANSPARTNER LOGISTICS acts as an

agent
and not as a shipper or carrier. The actual transport of goods is not part of the Services.

a. License

TRANSPARTNER LOGISTICS grants You a limited, non-exclusive, non-transferable right to use the Site solely for the purposes outlined herein. You are prohibited from reverse engineering, disassembly, or de-compilation of the software.

b. Authorization

You confirm that any individual using the Site on your behalf has the authority to bind You.

No one under the age of 18 may use the site.

Selection and Ranking of Carriers

To be listed, carriers must meet minimal requirements including:

  • One year of uninterrupted business operations.
  • At least five trucks in operation; trust and credibility.
  • Pass a credit report.

Carriers are ranked according to historical performance based on "Flags" for:
(i) Cancelations;
(ii) Late Pickups; and
(iii) Late Deliveries.

a. Selection of Shippers

TRANSPARTNER LOGISTICS uses commercially reasonable efforts to verify shippers' reputation. Any shipper submitting false load quotes to access carrier data will be

barred from the Site.

b. Restrictions

The Site is not open to:

  • Carriers who act as double-brokers, unless the opportunity is referred to a carrier with a written interline agreement.

6. Your Obligations

You agree to use the Service only for lawful purposes. You are responsible for all content uploaded. You shall not misrepresent affiliations, violate third-party rights, or transmit defamatory, obscene, harassing, or copyrighted material without permission.

7. Fees

Fees paid by shippers are composed of the carrier's price and TRANSPARTNER LOGISTICS' fee. Initially, TRANSPARTNER LOGISTICS' transaction fees will be built into the price. Carriers whose system rating drops below an acceptable minimum may incur an

increase in the transactional fee.

Customer Service

Customer Service is included as part of TRANSPARTNER LOGISTICS transactional fees.

a. Site Security

TRANSPARTNER LOGISTICS uses commercially reasonable security technologies (encryption, firewalls). You must comply with security guidelines. However, we

do not warrant secure operation
against all third-party disruptions, as we do not control the transfer of data over telecommunications facilities.

b. Privacy and History

Data uploaded by carriers (e.g., rates and lanes) is

shared only with shippers.
Carrier rate data is kept confidential.

c. Information You Provide to Us

Any information You provide to us or post on the Site must be

true, accurate, current, and complete.
Contact information for You or Your clients will be used solely to provide the Services.

a. Limitation of Liability (AS IS)

You recognize that TRANSPARTNER LOGISTICS is providing the Site

"AS IS."
We are not involved in, nor responsible for, actual shipments or related services procured through the Site. We shall not be liable for the accuracy or usefulness of content, nor for any decisions made in reliance on such information.

b. Limited Warranty

TRANSPARTNER LOGISTICS warrants that the Service will perform substantially in accordance with our documentation. Our

sole obligation
for a breach of warranty is to repair or replace the component. WE MAKE NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, AND EXPLICITLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Indemnification

You shall defend and hold TRANSPARTNER LOGISTICS harmless against all claims, losses, costs, and attorney fees arising from or related to

any breach of or failure by You to perform any of your obligations
in these Terms.

Limitation of Remedies and Liability

Other than outstanding fees due, both parties limit their liability regarding the use and performance of the Site or Services to an amount

not to exceed the amount paid by You to TRANSPARTNER LOGISTICS in the immediately preceding 12 month period.

11. Term and Termination

These Terms and Your license terminate upon: (i) non-payment of fees; (ii) failure to respect provisions; (iii) discontinuance of the Site; or (iv) written notice of termination by You. Termination does not relieve You of payments owing.

a. Force Majeure

Neither party will be liable for performance failure or delay due to circumstances beyond its reasonable control, such as acts of war, natural disasters, or labor disruption (excluding payment obligations).

b. Assignment

Client may not assign these Terms without TRANSPARTNER LOGISTICS' consent. TRANSPARTNER LOGISTICS may assign these Terms and its rights at will.

c. Governing Law

These Terms shall be governed by the laws of the

Republic of Zimbabwe

(i) without giving effect to its conflict of laws provisions, with jurisdiction and venue in the courts of the Republic of Zimbabwe; or
(ii) for carriers whose primary service region originates in another Southern African Country, the laws of the Republic of Zimbabwe shall still govern.